Basic Concepts of ARC Connection

• ARC (Alarm Receiving Center): The central station where alarm signals are sent.

• Panel Side: The Hikvision alarm panel usually uses RS-485, Ethernet, GPRS, or PSTN to send signals to the ARC.

• Signal Types:

  • Contact ID: The most common format, identifies the alarm type and zone.

  • SIA / Other Protocols: Some ARCs may require different formats.

• Ethernet (IP) Connection:

  • The panel's LAN port connects directly to the ARC IP address over the internet.

  • It is modern and fast to use.

• GPRS (with SIM Card):

  • Sends signals to the central station via the cellular network.

  • Preferred especially if there is no internet connection.

ARC Settings on Hikvision Panel

1. Open the panel via Web Interface / iVMS-4200 or Hik-Connect App.

2. Go to Alarm → ARC / Alarm Center Settings menu.

3. Select ARC Type: Contact ID or SIA, etc.

4. Enter ARC IP / Port / User ID / GPRS settings.

5. Send a Test Signal → Verify the connection.

Before testing the ARC connection, ensure the panel firmware is up-to-date and that the ARC protocol is compatible with the panel.

Basic Concepts of ARC Connection

• ARC (Alarm Receiving Center): The central station where alarm signals are sent.

• Hub / Panel: The Ajax Hub device, the "brain" of the system, connects to the ARC.

• Signal Types:

  • Protocols like Contact ID / SIA / Sur-Gard (sent to the ARC via the hub).

• Connection Types:

  • Ethernet / Wi-Fi: Hub connects to the ARC via the internet.

  • GPRS (SIM Card): In some models, connection is via the cellular network.

ARC Settings on Ajax Hub

1. Connect to the Hub via the Ajax App or Web Panel.

2. Go to Settings → System → ARC Settings menu.

3. Select ARC Type: Contact ID, SIA, Sur-Gard, etc.

4. Enter ARC IP / Port / User ID / GPRS settings.

5. Send a Test Signal → Verify the connection.

   Send requests from Security Companies to the HKM Alarm Center.

• The Hub transmits all alarm and fault information received from sensors to the ARC.

• No cable clutter since it is wireless.

• The Hub collects wireless signals from all sensors.

• Sends signals to the ARC in case of an alarm or fault.

• The ARC monitors the system status via the app or central software.

Basic Concepts of ARC Connection

• ARC (Alarm Receiving Center): The central station where alarm signals are sent.

• Panel Side: Dahua alarm panel uses RS-485, Ethernet, GPRS, or PSTN to send signals to the ARC.

• Signal Types:

  • Contact ID: The most commonly used format.

  • SIA / Dahua proprietary protocols: For some central stations.

• Connection Types:

  • RS-485 (Wired): Sends signals to the ARC via direct cable.

  • Ethernet (IP): Connects to the ARC via the internet.

  • GPRS / GSM: Sends signals to the central station via cellular network.

  Send requests from security companies to the HKM Alarm Center

• The panel collects all alarm signals from sensors.

• In case of an alarm, it sends a signal to the ARC and informs the central system.

ARC Settings on Dahua Panel

1. Connect to the panel via Web Interface or Dahua SmartPSS / DMSS App.

2. Go to Alarm → ARC / Alarm Center Settings menu.

3. Select ARC Protocol: Contact ID, SIA, or Dahua proprietary protocol.

4. Enter ARC IP / Port / GPRS settings.

5. Send Test Signal → Verify the connection.

• The panel transmits all information from sensors to the central station.

• Can operate via RS-485 or IP.

• GPRS can be used as a backup connection if there is no internet.

• Firmware updates and ARC protocol compatibility are very important on Dahua panels.

• Cable length should be maximum 1200 m with RS-485.

• Pay attention to firewall and port forwarding for IP/GPRS connections.

Basic Concepts of ARC Connection

• Panel Side: Paradox alarm panels connect to the ARC via IP (Ethernet), PSTN (phone line), or GPRS/Cellular.

• Signal Types:

  • Contact ID: The most common protocol.

  • SIA / Ademco 685 protocols: For some central stations.

• Connection Types:

  • PSTN (Phone Line): Communication via analog line.

  • IP (Ethernet / Internet): Modern and fast connection.

  • GPRS / GSM: Sends signals to the ARC via cellular network.

• The panel collects alarm and fault information from connected sensors.

• In alarm situations, signals are sent to the ARC using Contact ID or the selected protocol.

ARC Settings on Paradox Panel

1. Open Paradox BabyWare / EVO / InsiteGold software.

2. Go to System → Communication → ARC Settings menu.

3. Select ARC Protocol: Contact ID or SIA.

4. Enter ARC IP / Port / GPRS / PSTN settings.

5. Send test signal → Verify the connection.

6. Panel: Manages all sensors and sirens.

• Siren, Motion, Door Sensor: Alarm detectors and alert devices.

• IP / PSTN / GPRS: Connection paths to the ARC.

• ARC Center: The central monitoring station that receives alarm signals.

• Panel firmware must be up-to-date for ARC connection.

• Port forwarding and firewall checks are required for IP or GPRS connections.

• For PSTN line, correct dial plan and Contact ID format must be set.

Basic Concepts of ARC Connection

Basic Concepts of ARC Connection – RoomBanker

• ARC (Alarm Receiving Center): Central monitoring station where alarm signals are sent.

• Panel Side: RoomBanker panels usually connect to the ARC via Ethernet/IP or GPRS. Some models can also send signals via PSTN (phone line).

• Signal Types:

  • Contact ID: Standard ARC protocol.

  • Proprietary protocols: Different formats for certain central stations.

• Connection Types:

  • IP / Ethernet: Hub or panel connects to ARC via internet.

  • GPRS / GSM: Sends signals via cellular network.

  • PSTN (phone line): Analog line connection to central monitoring (some models).

• The panel collects alarm and fault information from connected sensors.

• In alarm situations, signals are sent to the ARC using Contact ID or selected protocol.

ARC Settings on RoomBanker Panel

1. Connect to the panel via RoomBanker Management Software / Web Interface.

2. Open System Settings → ARC / Alarm Center Settings menu.

3. Select ARC Protocol: Contact ID or the format required by the central station.

4. Enter ARC IP / Port / GPRS / PSTN settings.

5. Send test signal → Verify the connection works.

• RoomBanker Alarm Panel: Manages all sensors and sirens.

• Siren, Motion, Door Sensor: Alarm detectors and alert devices.

• IP / GPRS / PSTN: Methods used by the panel to connect to the ARC.

• ARC Center: The central station where alarm signals are sent.

• Panel firmware must be updated before establishing ARC connection.

• For IP/GPRS connection, port and firewall checks must be performed.

• For PSTN connection, correct dial plan and Contact ID format must be set.

Basic Concepts of ARC Connection

• ARC (Alarm Receiving Center): Central monitoring station where alarm signals are sent.

• Panel Side: Crow panels usually connect to the ARC via IP (Ethernet), GPRS / GSM, or PSTN (phone line).

• Signal Types:

  • Contact ID: Standard ARC protocol.

  • SIA or Crow proprietary protocols: Different formats for certain central stations.

• Connection Types:

  • IP / Ethernet: Panel connects to ARC via internet.

  • GPRS / GSM: Signal transmission via cellular network.

  • PSTN (phone line): Analog line to central monitoring (some models).

• The panel collects alarm and fault information from connected sensors.

• In alarm situations, signals are sent to the ARC using Contact ID or the selected protocol.

ARC Settings on Crow Panel

1. Connect to the panel via Crow Panel Configuration Software or Web Interface.

2. Open System → Communication → ARC Settings menu.

3. Select ARC Protocol: Contact ID, SIA, or the format required by the central station.

4. Enter ARC IP / Port / GPRS / PSTN settings.

5. Send test signal → Verify the connection works.

• Crow Alarm Panel: Manages all sensors and sirens.

• Siren, Motion, Door Sensor: Alarm detectors and alert devices connected to the panel.

• IP / GPRS / PSTN: Methods used by the panel to connect to the ARC.

• ARC Center: Central monitoring station where alarm signals are received.

• Panel firmware must be updated before establishing ARC connection.

• Port forwarding and firewall checks must be performed for IP or GPRS connections.

• For PSTN connection, correct dial plan and Contact ID format must be set.